At Prayosha Spices, we take pride in delivering pure, high-quality spices. However, if you’re not fully satisfied with your purchase, we’re here to help.

✅ Eligibility for Return

We accept returns only if:

• You received the wrong product

• The product is damaged or defective

• The item is expired or missing

📦 Return requests must be raised within 3 days of receiving the order.

🚫 Non-Returnable Items

For hygiene and safety reasons, we do not accept returns for:

• Opened or used products

• Products without original packaging

• Items bought on sale/offers (unless damaged or wrong)

📩 How to Initiate a Return

To request a return, contact us at:
📧 Email: [Insert Email]
📞 Phone: [Insert Phone Number]

Please share your order ID, clear product images, and reason for return.

💸 Refund Process

Once we verify your return request:

• You’ll receive a full or partial refund (as applicable)

• Refunds will be processed within 5–7 business days to your original payment method

🔁 Exchange Option

If you prefer, we can send you a replacement product instead of a refund (subject to stock availability).

📌 Note

• Prayosha Spices reserves the right to refuse returns if the product does not meet our return conditions.

• Return shipping may be requested in some cases (we’ll guide you step-by-step).